
Support
User’s guide
- 0Donwload K-Pro
- Download K-Pro Protable
K-PRO USER GUIDE
- Change language:
Click “Cài đặt”
Change language to English or Korean: Choose language -> “Xác nhận”
LOG IN
Step 1: Enter User ID: 057C……(your securities trading account)
Enter password:…..
Click “Log in” to log in the system
***If you forget your password, please call 028.3914.8585 to reset your password.
Step 2: Enter your OTP number (4 digits) as in your OTP card.
- Change your HTS password:
[Customer Service] -> Change password for K-Pro & K-Home
- Order
Screen overview
This is the screen used when trading common portfolios on HOSE, HNX, UPCOM.
You can enter the quantity, order price and choose the category you want to trade on the left side of the screen, you can see the bid price and the status of your chosen category on the right side of the screen.
If you click on the “Rights” button in the upper right, you can see the rights’ information.
- Buy order: Enter stock code> Enter order type> Enter volume> Click “Buy”
- Sell order: Enter stock code> Enter order type> Enter quantity> Click “Sell”
The required price at sell order can be searched at the right side of the screen.
The currently available portfolio and the available quantities can be found at the bottom of the screen.
- Modify/Cancel:
The correct price of the order to correct can be searched on the right side of the screen, the list of unmatched orders can be searched at the bottom of the screen.
*** Note: The Modify order can be done only in the list of HNX
Enter quantity and price.
After checking all the items and clicking the cancel/modify button, the order will be processed.
- Enter secured loan: [Customer service]
After you enter your password and choose your bank, click on the “Search” button at the top right. You will then see the sell items and the loan items. You can enter the amount you want to borrow in advance in “Loan amount” or you can choose the sell items that you want to receive cash in advance by double clicking the regarding sell item.
- Deposit/withdrawal: [Customer service]
After selecting a bank and entering the amount you want to deposit/withdraw, you can request a deposit/withdrawal.
In case you want to cancel the requested item, you must choose the Row you want to cancel at Grid below and then click the cancel deposit/withdrawal or cancel the withdrawal request, then you can cancel the deposit/withdrawal or cancel the deposit/withdrawal request.
MTS is the stock trading system (of KIS) on mobile with a completely new interface, upgraded compared to the old version, becoming a useful transaction channel, bringing convenience to customers with outstanding points are:
- Verify Smart OTP right on mobile device
- Login with biometric authentication (fingerprint / Face ID)
- Order quickly and conveniently
- Eye-catching interface, easy category tracking
- Simple management
With many new features, customers can immediately use KIS MTS with OTP code right on their mobile devices without OTP card. Instant buying and selling orders, favorable transactions with KIS MTS
OTP card is an Online Transaction card used when making transactions on K-Home & K-Pro software
Note:
– Customers are fully responsible for the confidentiality of the contents printed on the grid cards.
– In case of card loss, customers must immediately contact KIS to cancel the old card and issue a new card, and change the access password to ensure security.
HOW TO USE OTP CARD
LOGIN
You can login link: https://online.kisvn.vn
Click “Sign in”:
+ Step 1: Enter ID: 057C …………. (The number of your “securities trading account”)
+ Step 2: Enter password: ……….
After successful login, please change your password to ensure the security of your account.
+ Step 3: Press the button “Login”
+ Step 4: The screen to confirm OTP password appears.
+ Step 5: Enter the OTP password
For example: (1) Number of OTP password: 34 => OTP password: 3438
– Click “Confirm” to enter the order screen
NEW OTP CARD
In case your card is damaged/ lost/ incorrect, you need to re-issue a new OTP card, please contact:
Option 1: Go directly to the head office or KIS branch to make changes
*** Bring original ID card
Option 2: Send mail by post: Provide a copy of ID card and request for re-issuance of OTP card.
Fee re-issue OTP card: 50.000VND
Adress to: Customer Service Department – Floor 3, 180-192 Nguyen Cong Tru Street, Nguyen Thai Binh Ward, District 1, HCMC.
Tel: (84-28) 3914 8585 Fax: (84-28) 3821 6898.