Support

K-PRO USER GUIDE

1. Change language:

Click “Cài đặt”

Change language to English or Korean: Choose language -> “Xác nhận”

LOG IN 

Step 1: Enter User ID: 057C……(your securities trading account)

Enter password:…..

Click “Log in” to log in the system

***If you forget your password, please call 028.3914.8585 to reset your password.

Step 2: Enter your OTP number (4 digits) as in your OTP card.

2. Change your HTS password:

[Customer Service] -> Change password for K-Pro & K-Home

3. Order 

Screen overview

This is the screen used when trading common portfolios on HOSE, HNX, UPCOM.

You can enter the quantity, order price and choose the category you want to trade on the left side of the screen, you can see the bid price and the status of your chosen category on the right side of the screen.

If you click on the “Rights” button in the upper right, you can see the rights’ information.

• Buy order: Enter stock code> Enter order type> Enter volume> Click “Buy”

• Sell order: Enter stock code> Enter order type> Enter quantity> Click “Sell”

The required price at sell order can be searched at the right side of the screen.

The currently available portfolio and the available quantities can be found at the bottom of the screen.

• Modify/Cancel:

The correct price of the order to correct can be searched on the right side of the screen, the list of unmatched orders can be searched at the bottom of the screen.

*** Note: The Modify order can be done only in the list of HNX

Enter quantity and price.

After checking all the items and clicking the cancel/modify button, the order will be processed.

4. Enter secured loan: [Customer service] 

After you enter your password and choose your bank, click on the “Search” button at the top right. You will then see the sell items and the loan items. You can enter the amount you want to borrow in advance in “Loan amount” or you can choose the sell items that you want to receive cash in advance by double clicking the regarding sell item.

5. Deposit/withdrawal: [Customer service]

After selecting a bank and entering the amount you want to deposit/withdraw, you can request a deposit/withdrawal.

In case you want to cancel the requested item, you must choose the Row you want to cancel at Grid below and then click the cancel deposit/withdrawal or cancel the withdrawal request, then you can cancel the deposit/withdrawal or cancel the deposit/withdrawal request.