union

Notification: Enhanced Security Measures Notice

Business
November 4, 2026

Dear Valued Customers,

To enhance information security, protect customer accounts and assets against cyberattack risks, credential theft, and unauthorized transactions, KIS Vietnam Securities Corporation (KIS) respectfully announces the following security enhancement measures:

1. Enhancing iKIS/WTS Login Password Security

To minimize the risk of credential theft and unauthorized access, KIS strongly recommends that customers proactively update their login passwords for the iKIS application and the WTS system according to the following criteria:

Security Criteria Detailed Rules Illustration / Notes
Password Length From 8 to 16 characters (12+ characters recommended) ✓ Must not contain spaces
Required Characters Must include at least: 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character Allowed special characters: @!#$%^&*
Complexity Do not use easily guessable information (date of birth, phone number, full name, or simple sequences) ✕ Avoid: 123456, Abc@1234
Usage Principle Do not reuse passwords previously used for other accounts or services ✓ Unique to your KIS account

* Proactively using a strong password significantly improves account security and mitigates unauthorized access risks.

2. Information Security Recommendations

To safeguard your account and assets during trading activities, KIS advises customers to keep the following in mind:

1. Protect Personal Information
Never share your password, OTP, or verification codes with anyone, including individuals claiming to be KIS staff.
2. Stay Alert to Suspicious Links
Do not click on suspicious links or download and install applications from unverified sources outside of official app stores.
3. Use Official Channels
Only log in and conduct transactions through KIS's official website and the official iKIS mobile application.
4. Report Unusual Activity Immediately
If you suspect unauthorized access or detect suspicious transactions on your account, please contact KIS immediately via our official support channels for prompt assistance.

Need urgent assistance? Contact the KIS Vietnam Securities Hotline:

Hotline: (028) 3914 8585
Copyright @ KIS Viet Nam - 2026