I. Withdrawal Methods
You can withdraw or transfer funds from your securities trading account using the following methods:
Method 1: Withdraw cash at a KIS transaction counter (for amounts below VND 2 billion)
Step 1: Present your Citizen Identity Card (CCCD) or Identity Card (CMND), and provide your securities trading account number and the amount you wish to withdraw.
Step 2: KIS service staff will verify your information and prepare a withdrawal slip.
Step 3: Present your Citizen Identity Card or Identity Card at the bank counter to collect the cash.
Method 2: Withdraw funds via the online trading platforms (WTS, MTS)
Step 1: Log in to the online trading platform.
Step 2: Submit an online withdrawal request to transfer funds to your bank account registered with KIS.
Step 3: Upon receiving your request, KIS will process the transfer as instructed.
Method 3: Withdraw funds via SMS
Step 1: Send an SMS to KIS using the following format:
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KIS_Securities trading account number_PC_Phonecode_CT_Amount_Bank name_Bank branch_Bank account number_Account holder’s name
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Step 2: Upon receiving your SMS, KIS will process the transfer as instructed.
II. Operating Hours
Monday to Friday, excluding public holidays:
– Morning: 8:00 a.m. – 11:30 a.m.
– Afternoon: 1:00 p.m. – 4:00 p.m.
III. Transfer Fees
– To support clients making withdrawals or transfers at KIS, KIS currently covers the transfer fees charged by the processing bank when funds are transferred to an account at a beneficiary bank included in KIS’s list of collection accounts, regardless of location.
– If the beneficiary bank is not included in KIS’s list of collection accounts, you will bear the transfer fees charged by the processing bank according to its fee schedule.
* Note:
Before making a transfer, please carefully verify the beneficiary details, including the beneficiary’s name and bank account number, to avoid errors that may affect your transaction.